TruFX Studios Return Policy:

At TruFX Studios, we understand that sometimes a product might not meet your expectations. To ensure a seamless return process, please familiarize yourself with our return policy outlined below.

Eligibility for Refund or Exchange:

While we strive to provide satisfaction with every purchase, only specific items qualify for a refund or exchange. Final sale items are non-refundable and non-exchangeable, and such information will be explicitly mentioned on the product details page.

Requesting a Refund or Exchange:

Customers have a window of 7 days from the date of purchase to submit a refund or exchange request for qualifying items. To initiate this process, kindly use the dedicated form available on our website at www.trufxstudios.com. This form ensures a structured and efficient handling of your request.

Notification of Actions Taken:

Upon receiving your refund or exchange request, our TruFX Studios Support team will promptly review the information provided. You will be notified of the actions taken via email, keeping you informed every step of the way. This communication ensures transparency and provides clarity on the status of your request.

Exceptions:

Please note that certain circumstances may limit our ability to process a refund or exchange. This includes, but is not limited to, items damaged due to misuse or products without the original packaging. It is important to review the specific terms mentioned in the product details before initiating a return.

Return Process Overview:

1. Identify eligibility: Check the product details page for information on final sale items.

2. Submit request: Utilize the dedicated form on www.trufxstudios.com within 7 days of purchase.

3. Review and notify: Our support team will review your request and communicate the actions taken via email.

Contact Us:

If you have any questions or concerns regarding our return policy, feel free to reach out to our customer support team. We are here to assist you in ensuring your satisfaction with TruFX Studios products.

TruFX Studios strives to make your shopping experience enjoyable, and our return policy is designed to provide fairness and transparency. Thank you for choosing TruFX Studios for your creative needs.